General

Aquaman Traders (“we”, “us”, or “our”) manages and operates our e-commerce platform to facilitate the sale and purchase of products listed on our website. This policy outlines the procedures related to delivery and shipping of products ordered from Aquaman Traders. By using our website and services, you (“User”, “you”, or “your”) agree to the terms outlined in this policy.

Applicability of Policy

By placing an order, you accept the terms stated in this Shipping and Delivery Policy. We reserve the right to update this policy periodically. Please check this page for the latest version before placing your order.

Terms of Shipping and Delivery

• 1. We partner with third-party logistics providers (“Logistics Partners”) for delivery. Shipping details and timelines will be provided at the time of order confirmation.
• 2. Dispatch is usually done within 2–4 days of receiving your order. Estimated delivery timelines are provided at checkout.
• 3. Shipping is currently available across most locations in India. Areas deemed unserviceable will be notified during the checkout process.
• 4. Accurate and complete shipping information must be provided. Delays or failures due to incorrect information are the customer's responsibility.
• 5. Delivery attempts will be made up to three times. If unsuccessful, the order may be canceled and returned, and shipping costs deducted during refund processing.
• 6. Delays may occur due to factors beyond our control, such as weather, strikes, or natural calamities. We will notify you in such cases where possible.
• 7. We are not responsible for misconduct or delays caused by logistics personnel. Any disputes must be resolved independently with the delivery agent.
• 8. Tracking details will be shared once your order is dispatched. Use the tracking ID to monitor your shipment status on our website or the logistics partner’s platform.
• 9. Shipping charges may vary depending on product type, location, and payment method. Shipping fees are generally non-refundable unless the item is defective or incorrect.
• 10. All product returns are facilitated via our reverse logistics service. Refer to our Cancellation, Return, and Refund Policy for more details.

Customer Support

If you have any questions or concerns about your delivery, please contact our customer support team:

Email: mail@aquamantraders.com
Phone: +91 7993681243